FREQUENTLY ASKED QUESTIONS
If you’re looking for our studio policies click HERE
GENERAL
How old do you have to be to take classes at dance 101?
You must be 18 years or older.
Where do I park?
There is a parking garage a few doors down from the studio. Pull in, take a ticket and bring it with you to the studio. We will validate your parking for 3 hours.
What should I wear?
On your feet: Jazz and ballet shoes are ideal. But if you don’t have these, you can wear sneakers (not running shoes) with socks. Just make sure to use the shoe scraper when you arrive (you’ll love our clean floors!). As for Clothing: leggings/joggers/sweatpants, t-shirt or tank top – layers are your friends. Leave your loose/daisy duke shorts at home!
Can I bring my very well behaved child to sit in the lobby while I take class?
Unfortunately, we are not equipped for unsupervised minors at the studio.
Do you offer performance opportunities?
Yes! Check out the performance series page! We offer three performance opportunities each year!
When does your schedule update/change/seasons?
Our schedule remains the same year round, only changing with the addition of classes – which can happen at anytime. Be sure to read the “101” (the email we send you a few times per month) which contains important schedule announcements as well as other fun news you definetly want to know!
SIGNING UP FOR CLASS
Can I join a class at any time?
Yes! Class content is taught from the beginning every time so you won’t ever find yourself in a class that’s in the middle of a routine.
Can I just show up/walk-in for class?
Unfortunately no. We are no longer a walk in studio. We cap attendance in all our classes based on the size of the classroom. You must reserve your spot in advance. Walk ins will be charged a $5 penalty (on top of the cost of the class) – if there’s room in the class.
What if I’m late to class?
We have a 15 minute late window so as long as you’re here within 15 minutes after class starts, we can let you in. This is both to prevent disruptions to the flow of class and for your safety (we know you want to jump right to the choreo, but getting warmed up properly is important!).
Can I bring my very well behaved child to sit in the lobby while I take class?
Unfortunately, we are not equipped for unsupervised minors at the studio.
I am new to dance, should I take the classes labeled as Beginner?
Not a good idea. In the dance world, “beginner” does not mean Introductory. We suggest you start off taking classes labeled “All Levels” or “Intro”. Or, enroll in our Dance Fundamental Workshop (6 classes) for a crash course in dance training.
How do you define your levels?
- All levels: for everyone
- introductory: absolute beginner, no dance experience
- beginner: feel comfortable in a dance class setting but not formally trained
- experienced beginner: for those with some dance experience but new to the style
- beginner/intermediate: for those ready to jeté from beginner to intermediate
- intermediate: for those well versed in dance
- intermediate/advanced: for those who have danced most their lives
What is the Late Cancel window and how does that work?
The Late Cancel window is 2 hours. This means you must cancel your reservation at least 2 hours prior to class start time in order to avoid forfeiting the class. For example: if you are signed into a 7pm class, you have until 5pm (that day) to cancel your reservation without penalty.
The class I joined has a wait list, how will I know if I get into the class?
Make sure “reminders and schedule changes” is enabled on your account so that you’ll be notified via email or text (your choice) when you make it into a class. If you download our “dance 101” app, a little number will appear on the wait listed class to let you know what number you are and will turn green once you’re in!
MEMBERSHIP/CLASS CARD
What is the difference between a class card and a membership?
A class card is a number of classes in a package for a discounted rate. When classes are used up, a new card may be purchased. A membership is a monthly recurring auto draft in exchange for a greater discount on each class. For example: Our 10 class card costs $180 and expires 6 months from date of purchase, while our 10 classes per month membership costs $160 and you have 1 month to use all 10 classes.
Can I share my class card with a friend?
Unfortunately, our scheduling system (Mindbody) will not allow sharing.
How long do I have to keep my Membership?
Technically there isn’t an “end date” however you can cancel at anytime for $50 or with the purchase of a 10 class card or higher. To cancel, please email info@dance101.org to request the cancellation in writing. Cancellation requests must be received at least 48 hours PRIOR to your next draftdate.
What if I want to take more classes on my membership?
You can take an unlimited number of classes on your membership. Classes taken over the 5, 10 or 15 included with your membership are $15 each and charged to your billing credit card at time of booking. Take as many classes as you like!
Can I sign up for a membership and someone else pay for it?
While our system (Mindbody) will allow it, we as a company do not. Account holder will be notified with a request to change the billing information to the account holder.
What if I have an emergency and can’t make it to class at the last minute. Will I still forfeit the class?
While we understand unexpected things happen, if your reservation prevented the admission of someone on the waiting list, then unfortunately, we must charge you for the late cancel.
What is the Late Cancel penalty on a membership or class card?
The penalty is that the class is pulled from your account as if you had been present.
I’m going on vacation. Can I freeze my membership for a week?
No, you can only freeze your membership in the event of an illness or injury for your full 30 day cycle. A doctor’s note is required.
I was not able to use my membership last month. Can I get a refund?
Memberships are an agreement in which we offer you a deeply discounted rate in exchange for a monthly membership payment. If you are not able to take classes regularly, a class card would be a better option for you.
What happens if I file a chargeback against dance 101 in order to cancel my membership or because I want a refund on a class card or drop in?
We are very strict in our response to chargebacks. Anyone who files one will not be welcomed back to the studio (as trust has been broken).
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